Call
(+37460) 700 700
Visit us
Map
Forgot password?
Sign Up
Delete group with all its records?
Top up
Pay
Transfer
Top up
Pay
Transfer
User rights

Claims about services provided by the company are satisfied according to Appendix 9 of Charter 8/03 "Publication of data by banks, credit organizations, insurance brokers, investment organizations, the Central Depository and payment and settlement organizations, engaged in money transfers", from June 2, 2009 by the decision N 166-Ն of the Central Bank Board, and Appendix 2 of the Central Bank Board’s decision N 225-Ն from July 28, 2009.

Appendix 9 – 1
Appendix 9 – 2
Appendix 2 – 1
Appendix 2 – 2

You can send your complaints in both electronic and paper form to e-mail and postal addresses, which are mentioned in "Contacts" section.

The possible errors, complaints and disputes can be resolved according to the procedure.

You can find the claim form below:

Complaints form

Those clients, who are physical entities have the opportunity to present their claims and complaints on transactions between the client and the company, to the mediator of the financial system.

Utility payments: May
You can already check utility debts for Mayand make payments.
Changes and additions in "Terms and Conditions"
Dear users, changes and additions were made in "Terms and Conditions". You can get acquainted with the new document by clicking on this link.