(+37460) 700 700
Visit us
Forgot password?
Sign Up
Delete group with all its records?
Top up
Top up
Financial Mediator

The Office of the Financial System Mediator is an independently-managed institution founded by the Central Bank of Armenia. The mission of the Office of the Mediator is to resolve pecuniary disputes between individual consumers and financial organizations. The Mediator’s services are free of charge. The complaint review process is simple, swift, and transparent.
Those clients, who are physical persons, have the opportunity to present their claims, arising on transactions between the client and the company, to the mediator of the financial system.

Working hours of the Financial System Mediator are as follows:

  • Monday-Friday: 9:00-18:00
  • Lunch: 13:00-14:00

Address: 0010 Yerevan, 15 Khorenatsi str., «Elite Plaza» business centre, 7-the floor
Phone: (37460) 70-11-11
Fax: (37410) 58-24-21

Utility payments: February
You can already check utility debts for February and make payments.
Idram Payment System is certified with standard compliance certificate
Idram Payment System has implemented an information security system in accordance with international standards of ISO / IEC 27001: 2013 and, as a result of the audit, received the Certificate. Certification ISO / IEC 27001: 2013 attests the high level of protection of the personal data of users, the efficiency of the ...